The Eurotec After-Sales department provides Calibration and Servicing of all Testo instruments for the Food, Environmental, HVAC and Refrigeration, Manufacturing & Process Industries. We have a service workshop and laboratory set up in our Auckland office for calibrations and repairs. We aim to provide a 24hr turn-around for basic single point temperature calibrations, in particular for those customers in the Food Industry where temperature monitoring is critical to their HACCP Food Safety programs.
We use a PC based service package enabling our After-Sales Dept to track and report on the status of any calibration of repair job back to our Sales Team or the Customer. This system also provides an automated calibration reminder notice to the customer, ensuring that they meet the requirements of their own quality systems.
To meet customer requirements for instrument calibrations in the field we have a vehicle configured to visit on site and perform calibrations for fixed sensors or fragile/bulky instruments; or for those that cannot be switched off due to safety reasons. Our on-site testing/calibration services are in compliance with the Auckland City Council IQP Requirements. Praveen Laxmidas (After-Sales Technician & Manager) and Andy Iyengar (After-Sales Technician) are both registered Independent Qualified Persons (IQP).
Our After-Sales department also offer customised site-specific calibration and preventative maintenance contracts for those clients requiring;
- Pre-planned and budgeted servicing costs, thereby reducing downtime
- Improved efficiency and accuracy of their quality systems
We also have a Humidity Calibrator, Velocity, Humidity, Temperature (contact & IR) and Pressure reference instruments with Traceability/Certification to carry out calibration checks on most instruments; and test gasses to carry out on site calibrations for all Buildings, Hospitals and Pharmaceutical manufacturers.